Ty99 Privacy Policy —
Your Data, Our Responsibility

Ty99 (referred to as "we," "us," or "the Platform") is an online betting and gaming platform serving users in Bangladesh. Protecting your privacy is not just a legal obligation for us — it is a core part of our commitment to you.

This Privacy Policy ("Policy") explains what types of information ty99 collects, how that information is used, who it is shared with, and the extent of your rights to control your own data.

By using the ty99 website or app, you agree to this Privacy Policy. Please read it before using the platform — it contains important information about how your data is handled.

• This Policy applies to all services and products offered by ty99.
• Any policy updates will be reflected on this page, and notice will be given for significant changes.
• Feel free to contact us with any questions.

Ty99 collects various types of information to operate its services. This data is gathered in three main ways: directly from you, automatically through your usage, and via third parties.

Ty99 uses collected data solely for specific and legitimate purposes. Your information is never used in any way that violates this privacy policy.

• Account Management: Your identity information is used for registration, login, and account verification.
• Transaction Processing: Financial information is used to process deposits and withdrawals and to ensure transaction accuracy.
• Fraud Prevention: Device and network data is analyzed to detect suspicious activity and keep the platform secure.
• Service Improvement: Usage patterns are analyzed to improve the ty99 experience.
• Customer Support: Relevant information is used to help the support team resolve your issues effectively.
• Legal Obligations: Certain information is collected and retained to meet Anti-Money Laundering (AML) and other legal compliance requirements.
• Promotions & Offers: To send you relevant bonuses and offers based on your preferences (only with your consent).
• Responsible Gaming: To identify problematic gaming patterns and provide timely support.

Ty99 never uses your data for unauthorized profiling, social surveillance, or political targeting.

Ty99 does not sell your data to third parties. However, limited information may be shared with trusted partners under specific circumstances.

• Payment Providers: Mobile Banking, Nagad — necessary information is shared to complete transactions.
• KYC Verification Service: Documents may be shared with authorized institutions for identity verification purposes.
• Law Enforcement Agencies: ty99 is required to provide certain information in response to lawful requests from government authorities under Bangladesh law.
• Technology Service Providers: Server hosting and cybersecurity partners — all operating under strict confidentiality agreements.

Information is never shared with: advertising networks, data brokers, social media platforms, or any third party without your explicit consent.

Ty99 employs industry-leading technology and processes to keep your data secure. Security is enforced at every layer to prevent any unauthorized access.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption. No information exchanged between your browser and ty99's servers can be intercepted or read.
• Encrypted Storage: All sensitive data stored on our servers — including passwords and financial information — is kept in encrypted format.
• Two-Factor Authentication (2FA): Additional verification steps are in place for account logins and withdrawals.
• Firewall & IDS: Advanced firewalls and intrusion detection systems are active 24/7.
• Regular Audits: Regular internal and external audits are conducted by the security team.
• Staff Training: All ty99 staff follow strict data protection rules and are granted access only to the minimum information required for their role.

Ty99 uses cookies and similar technologies to enhance your experience and ensure the platform functions correctly. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for maintaining login sessions and storing security tokens. These cannot be disabled.
• Functional Cookies: Used to remember your language preference and theme settings.
• Analytics Cookies: To understand which pages are used most — fully anonymized data only.
• Security Cookies: Helps prevent fraud and defend against cyberattacks.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may cause some ty99 features to not function properly.

Ty99 believes you have full rights over your own data. Your rights are outlined below:

• Right of Access: You have the right to request details about what personal information ty99 holds about you.
• Right to Rectification: You can request correction of any inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your information in certain circumstances (unless a legal obligation requires its retention).
• Right to Restrict Processing: You can request that we stop using your information for specific purposes.
• Right to Data Portability: You can request a copy of your data in a structured, portable format.
• Right to Object: You can opt out of promotional communications at any time.

To exercise any of these rights, contact our support team. ty99 typically responds within 30 business days.

Ty99 does not retain your data longer than necessary. Retention periods are determined based on the type of information:

• Account Information: For the duration the account is active and up to 5 years after closure (as required by law).
• Transaction Records: Retained for a minimum of 5 years in compliance with AML regulations.
• KYC Documents: Up to 5 years after verification.
• Log Files: 90 days to 1 year for security analysis purposes.
• Cookies Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
• Support Conversations: Up to 2 years after the issue is resolved.

Once the retention period expires, data is securely deleted or fully anonymized.

Ty99's services are strictly for adults (18+). We do not knowingly collect data from minors.

• Age is verified at registration. Accounts found to be underage are closed immediately.
• If a parent or guardian suspects their child is using ty99, please contact support immediately.
• If a minor's data is collected inadvertently, it is deleted as soon as we become aware.

Ty99 urges parents and guardians to monitor their children's online activity and prevent access to betting platforms.

If you have any questions, requests, or complaints about this Privacy Policy, please do not hesitate to get in touch. The ty99 support team is always here to help.

• Support Channels: Via live chat (available 24/7) and email.
• Response Time: 24 hours for general inquiries; up to 30 business days for complex matters.
• Language: You can reach us in Bengali.